About Us
About Buy2Fix - Transparency First
Our Business Model
Buy2Fix is a UK-registered business that operates with complete transparency. We are legally based in the United Kingdom with our headquarters at Office 4412, 321-323 High Road, Romford, RM6 6AX. However, to offer you the most competitive prices, we partner with trusted fulfilment centres in China where our products are stored and shipped from.
Founded in 2020
Buy2Fix was founded in 2020 by entrepreneurs who identified a clear need in the marketplace for trusted, specialist solutions for smartphone and tablet repairs. We recognised that while personal devices were becoming increasingly important to everyday life, the market for quality repair parts was completely underserved.
Our Transparent Fulfillment Process
• Product Storage: All products are stored in our partner warehouses in China
• Shipping Origin: Orders ship directly from China to your location
• Returns Process: Returns must be sent back to our China warehouse facilities
• Customer Service: All customer support is handled by our UK-based team
• Business Operations: Legal compliance, policies, and business management from our UK headquarters
Why This Model Benefits You
This global fulfilment model allows us to offer competitive pricing while maintaining high standards of quality control. You receive the same high-quality products and customer service standards, with the added benefit of cost savings passed directly to you.
Our Promise
Buy2Fix is dedicated to providing high-quality, authentic products. We guarantee that all branded products in our store are genuine and that your information is completely secure. We are proud of our reputation for quality, value, and transparency. If you are unhappy with your purchase, simply return it to us following our clear return process.
Google Merchant Center Compliance
Our business model is fully compliant with Google Merchant Center policies and e-commerce regulations. We maintain complete transparency about our shipping origin while providing UK-based customer service and legal compliance.
Contact Us
UK Business Address: Office 4412, 321-323 High Road, Romford, RM6 6AX, United Kingdom
Email: sales@buy2fix.co.uk
Business Hours: Weekdays 9:00 AM - 5:00 PM